Delete your Vita Fruity account
For the Vita Fruity app (Android and iPhone) and www.vitafruity.com. Same account, same steps.
Do it yourself (takes a minute)
- Open the Vita Fruity app, or go to www.vitafruity.com/account.
- Sign in with your email and password.
- Scroll to the bottom and tap Delete my account.
- Enter your password, type DELETE, and tap Delete my account.
It happens straight away and we email you to confirm.
Go to my account
Can't sign in?
Email hello@vitafruity.com from the email address on your account with the subject “Delete my account”. We'll delete it within 7 days and reply to confirm. Forgotten your password? You can also reset it on the sign-in page.
What's deleted
- Your sign-in, name, phone number, email address, birthday and profile photo
- Your points and points history, stamp cards, birthday and personal discount codes, invite link
- Your phone's notification address, so the app stops sending you notifications
What's kept, and why
- Records of past sales (date, items, amounts, outlet), because the law and our accounts need them, kept for up to 6 years with your name, phone, email and address removed.
- If you had subscribed to our newsletter: your email address on our “do not email” list only, so you're never emailed again.
Points can't be moved to another account or paid out. More in our privacy policy.